Support

Support · Studio Toriumi

We take bug reports, feature requests, and questions about purchases and in-app billing. The studio is run by one person, so a reply may take a few days.

Contact

info@toriumis.com

We reply in Japanese and English.

What to include

These details make it much easier to pin down a bug:

• The app name and version
• Your device model (e.g. iPhone 15, Pixel 8) and OS version
• What you were doing when the problem occurred
• Photos or screenshots, if you have them

Common questions

My purchase isn't showing up

Try “Restore purchases” in the app's settings screen. If that doesn't bring it back, contact us with the purchase date and the product name.

I want a refund

Refunds for in-app purchases are handled by the store you bought from (the App Store or Google Play); the studio cannot process refunds directly. If the store process doesn't resolve things, let us know what happened and we'll help however we can.

I want to remove ads

Apps with ads offer a one-time purchase that hides them. Check the settings screen inside the app.

I want my data deleted

App records are stored on your device and are deleted when you uninstall the app. See the privacy policy for details.

Products

Current apps and long-form reading are listed on the home page.